Step 1. Welcome to Astro Gaming Network Astro Gaming Network is a multi-gaming community that aims to provide quality servers for all. 8) Change from “USB Headset (Astro Mixamp)” to “TV or AV Amplifier” Astro Gaming's A40 TR headset with MixAmp Pro TR is a high-quality wired gaming headset/amp combination that provides a very comfortable fit and excellent audio for a premium price. Allows you to select between your game audio, chat audio, microphone and analog aux-in port. Insert the MixAmp TR USB Power cable to a USB port on your PC. Connect the Base Station to your PC using the Micro USB Cable that was included. Step 5. Close it base station (switch on the PC mode on the base station) or the MixAmp (press and hold the Power button for 3 seconds) on the PC … If you’re also using a optical cable, hook up the optical cable to the optical port on your computer. Step 7. Select Sound. This guide will provide you will all of the information you will need to setup your ASTRO A50 Wireless + Base Station with your PC or Mac. 2) Connect your Astro Mixamp compatible headset to the Astro Mixamp. Step 2. Click the Apple icon in your menu bar, select “System Preferences” and then navigate to the Sound preferences menu. When I ran HyperX NGenuity it was saying Please Connect a HyperX Enabled Device even though my HyperX Cloud Flight Wireless Gaming Headset appeared to be connected and working fine. 3. Now i cant even get it to connect to the station if it isent in the station. That’s it! The software will not detect any other ASTRO Gaming products prior to the generations of products mentioned above, and is not compatible with the C40 TR Controller. Ensure the MixAmp TR is connected to the USB Port on your PC in order to update it on your PC through the ASTRO Command Center. AURA Software - My Aura Sync compatible device doesn't appear in Aura UI. If you don't have one I'm really really sorry but please don't respond because you might not be much help anyway, it seems people who don't have one don't really understand my issue. Select Astro A50 Voice, then right click & set as Default Device. Select Astro A50 Game, then right click & set as Default Device. Step 4. please connect an astro gaming device or switch the connected device to pc mode. i just downlaoded it and its not letting me use it, it thinks i dont have an astro device plugged in and i still cant find anything online. Follow any other instructions that might appear. The Astro A50 is made of two main components which include a wireless headset (stereo) and a USB base station. Connect your wireless controller to play supported games from Apple Arcade or the App Store, navigate your Apple TV … Step 3. Place the A50 Headset in the Base Station and make sure the charging lights turn on. The USB station is used to connect your gaming device and the headset. Step 1. If you own a GEN3 product, the ASTRO Game device can't use 3D spatial sound due to being locked to six channels, and you will need to use an optical output on your computer as a workaround. Step 2. Step 2. Go to the Output tab and select ASTRO A40/A50 Game. Step 2. It was working fine with just the usb cable but i wanted the simulated surround so i got one of these since my graphics card doesn't have an optical port. 4) Go to Settings. Step 3. Recording Device ASTRO A50 Voice: 16bit 16kHz microphone – so your team can hear you. However sometimes you will receive this message : 2 Channel 16bit 16kHz audio – intended for hearing incoming voice audio in chat programs and in game chat, 6 channel PCM 16bit 48kHz Surround sound audio – intended for Game Audio. To Connect your A50 Wireless + Base Station on your Mac, To Set Up Your A50 Wireless + Base Station with a Mac. If your Audio System is running the latest available firmware then you will not be prompted to update. Question | Astro Response. That’s it! Step 3. You can reconnect your ASTRO service by using one of the following method: 1. With that in mind, you know Andbox teams and pros will share the love with the community as well. Step 4. If your gaming headset is battery powered, make sure it’s charged before connecting it to your PC. Place the A50 Headset in the Base Station and make sure the charging lights turn on. By using our Services or clicking I agree, you agree to our use of cookies. Before you begin, make sure the A50 Wireless + Base Station is fully updated to the latest available firmware through the ASTRO Command Center. Connect the Base Station to your PC using the Micro USB Cable that was included. New comments cannot be posted and votes cannot be cast, More posts from the AstroGaming community. Step 1. Intended for streaming or recording your audio during gameplay. Otherwise, you're done and connected. Make sure the device is correctly connected to your system. It's important to remember to connect the headset before you … Select Astro A50 Voice, then right click & set as Default Communication Device. For the past 14 years, the hard wired crew at ASTRO designed some of the world's most memorable products by blending unique elements of lifestyle, technology, and design. Step 2. Cookies help us deliver our Services. Before you begin, make sure the A50 Wireless + Base Station is fully updated to the latest available firmware through the ASTRO Command Center. I have a pair of Astro A40's they can with the mix amp pro and i downloaded the Astro command center but it does not move on past the please connect an Astro gaming device please help me. Click the Refresh button at the top right corner of the UI and wait a few seconds for UI to refresh. Connecting a gaming headset to a Nintendo Switch is simple enough, but the console’s versatile nature means you may need a way to swap between connection options, though there are limits.. 1. MacOS. 5) Go to Devices. To update the A50 Wireless + Base Station firmware: Step 1. Select ASTRO A40/A50 Voice, click once with your right mouse button, and set it as Default Communication Device. As long a device has an optical port, the A50 will work with it right out of the box. You will automatically be prompted to update the firmware of your controller after launching the C40 TR Configuration Software. Step 1. I also only have audio out of 1 ear but I believe my issue is the cord and not software related. Press question mark to learn the rest of the keyboard shortcuts. To show our appreciation to our players, we often host giveaways and events in discord. We strive to offer a friendly community, as well as fair and active server moderation. Navigate to the Recording tab in the “Sound” options panel. computer update 2 days ago, and since then my audio has been awful, things on my left are ONLY heard in the left ear, and same goes for right, it feels like creepy asmr and its super frustrating. Step 3. Switch the Base Station into PC Mode using the Mode Switch on the right side of Base Station. 3) Turn on your PS4. 6) Go to Audio Devices. 7) Highlight “Output Device” and press X on the controller. To update the A50 Wireless + Base Station firmware: Switch the Base Station into PC Mode using the Mode Switch on the right side of Base Station. Recording Device Below are some troubleshooting steps that should either help rectify the Now, from our experimental design lab in San Francisco, California, ASTRO is entering the arena itself by creating professional-grade video gaming e my audio is set to stereo , i have fidgeted for hours and searched online everywhere to try and find anything, but maybe its in the astro command center. Switch the Base Station into PC Mode using the Mode Switch on the right side of Base Station. Navigate to the Input tab, then locate and select Astro A50 Voice to set it as your microphone input. Some of the unique attributes of this gaming headset are the colors. Connect your gaming headset or headphones to the 3.5mm jack on the Mixamp. Run the ACC software and follow the onscreen instructions to update your A50 Wireless + Base Station firmware. Step 7. Download and install the ASTRO Command Center You can find the ASTRO Command Center Software here: ASTROGaming.com/acc. ASTRO A50 Game: Fully configurable in ASTRO Command Center. At first when i plugged it in nothing changed, like it didn't detect the optical cable. I have astro a40s with the mix amp. ASTRO A50 Game: Fully configurable in ASTRO Command Center. That’s it! Fully configurable in ASTRO Command Center. Connect the Base Station to your MAC using the Micro USB Cable that was included. - Try powering the Base Station from a different device (Computer, Gaming System, USB Wall Adapter, Etc) Please let us know if you have either resolved your issue, or if the issue continues. Connect to a different device. The ASTRO Command Center software enables full configuration of the adjustable settings for these ASTRO devices: MixAmp Pro TR, A50 Wireless + Base Station, A20 Wireless. Power A20 HEADSET- DONE Thank you for contacting ASTRO Gaming. 3) If any updates are found, click Install updates. Intended for streaming or recording your audio during gameplay. To Set Up Your A50 Wireless + Base Station with a PC. Your A50 Wireless Headset and PC are set up and ready to game! Broadcasting with Advanced Kleernet 5.8 Ghz technology, the A50 + USB Tx power combo allows gamers to roam wire-free up to 15m from the device, all while surrounded in Dolby 7.1 Digital sound (software install required). Your Bluetooth device and PC will usually automatically connect anytime the two devices are in range of each other with Bluetooth turned on. Switch the Base Station into PC Mode using the Mode Switch on the right side of Base Station. Anyway please anyone with an Astro C40 help me with this. Connect a wireless game controller to your Apple device Learn how to pair your DualShock 4 or Xbox Wireless Controller to your iPhone, iPad, iPod touch, Apple TV or Mac. Select ASTRO A40/A50 Voice, click once with your right mouse button, and set it as Default Communication Device. You can find the ASTRO Command Center Software here: 16bit 16kHz microphone – so your team can hear you. Normally it would take about 20 - 40 minutes. If it functions correctly, then the problem is with your computer. Navigate to the Output tab, then locate and select Astro A50 Game to set it as your audio output. And if so, where can you get a refund for it, cause bricking the use of a headset trough a untested software upgrade is not the kind a company I want to support. Be sure to keep your eyes on @Subliners & @ASTROTR on Twitter for exclusive ASTRO giveaways, gear drops, and custom A40 TR Speaker Tags coming soon. ‪Astro Gaming‬ ‪Entertainment‬ ASTRO Command Center software allows pros, gamers and livestreamers to customize and tune every input and output parameter of their ASTRO Gaming headphones to be precisely configured for their specific set up. In the search box, type "Update", and then, in the list of results, click Windows Update. Go to the Recording Devices tab. SMS Type ASTRO RCO AC and send to 33310. example : ASTRO RCO AC 898976890 You will get a message and your service normally will be restored within 3 HOURS. 2) In the left pane, click Check for updates, and then wait while Windows 7 looks for the latest updates for your computer. Your A50 Wireless Headset and PC are set up and ready to game! To update the A50 Wireless + Base Station firmware: 1) Connect the Astro Mixamp’s USB power and optical audio to the PS4. Astro Gaming's A40 TR headset with MixAmp Pro TR is a high-quality wired gaming headset/amp combination that provides a very comfortable fit and excellent audio for a premium price. It comes in black, blue and green designs depending on the gaming device you are using. To check for and receive the latest Windows 7 updates: 1) Open Windows Update by clicking the Start button. One of the best features of the Astro A50 is how it plays nicely with so many different toys. Allows you to select between your game audio, chat audio, microphone and analog aux-in port. ‪Astro Gaming‬ ‪Entertainment‬ ASTRO Command Center software allows pros, gamers and livestreamers to customize and tune every input and output parameter of their ASTRO Gaming headphones to be precisely configured for their specific set up. Was it a recent update that bricked the headset? Unplug and replug it if necessary. So please if anyone who has an Astro C40 can help me get mine working I would really really appreciate it. Select Astro A50 Voice, then right click & set as Default Device. Practice, streaming, and even casual gaming with friends is all vital to well-rounded pro competitors. Playback Device The USB TX enables gamers with an ASTRO Gaming A50 headset to wirelessly connect to the PC for the ultimate PC gaming experience. Go to Settings. Download and install the ASTRO Command Center You can find the ASTRO Command Center Software here: ASTROGaming.com/acc. Connect the MixAmp TR to your PC. Select Add a device > select the device > Next. Connect Astro devices. The ASTRO Command Center software enables full configuration of the adjustable settings for these ASTRO devices: MixAmp Pro TR (late 2015 release), A50 Gen 3 with Base Station (late 2016 release), A20 Wireless (late 2017 release). Same problem, just started this morning out of the blue. Plug the other end of the USB cable into one of the USB ports on your computer. The 3.5mm port on the Nintendo Switch is the only truly universal way to get headphones to to work with the console, but there’s a catch: Most games don’t support a microphone connected in this …